Remote Health Monitoring

Remote health monitoring

Avoidable hospitalisations place a huge burden on the medical workforce and communities in rural
and regional South Australia.

Many patients requiring nursing or medical support that can be safely delivered in the community make unnecessary trips to hospital emergency departments due to the difficulties accessing services.

Remote health monitoring is a dedicated hospital avoidance program available throughout rural and regional South Australia.

It involves patients checking their vital signs at home using a monitoring kit which doubles as a video screen and uploading the results to a private website.

The monitoring kit includes:

  • touch-screen tablet
  • blood pressure monitor
  • pulse oximeter
  • blood glucose meter
  • scales
  • thermometer.

CAPTION: One of our monitoring kits.

A telehealth nurse reviews the results and speaks to the patient via video link before deciding the next steps, which could include escalation to a GP.

This ‘virtual triage’ reduces unnecessary hospital admissions and the burden on GPs while improving patient care.

It also provides GPs with online access to a patient’s monitoring results at any time. 

The service is free to use for clinics and patients.

Remote health monitoring expanded to support COVID-19 patients in November 2021 and was made available to residents of regional aged care facilities in July 2022.

The service has scored a 97.7% patient satisfaction rating. 

This is not an emergency service.

Refer a patient:

Benefits to patients:

  • reduces unnecessary hospital visits
  • provides round the clock assurance and support 
  • quicker hospital discharge as patients can be monitored at home
  • improves access to urgent care
  • supports wellbeing by helping patients remain at home.

Benefits to GPs

  • extends care into patients’ homes
  • improves quality of care by enabling GPs to track patients’ monitoring results
  • reduces out of hours work by lessening the need to visit emergency departments
  • helps track a patient’s condition
  • supports high needs patients with health anxieties.

Remote health monitoring is delivered by the Rural Support Service’s Integrated Cardiovascular Network (iCCnet). The service is funded by the Country SA PHN. 


Remote health monitoring is delivered by the Rural Support Service’s Integrated Cardiovascular Clinical Network (iCCnet).

iCCnet SA Office

iCCnet SA
Rural Support Service
Level 1, Administration Building
1 Tonsley Boulevard
Tonsley SA 5042

Phone: (08) 7117 0600 (9am – 8pm seven days a week) (iCCnet office, this is not for the Cardiologist Paging Service)


Fax: (08) 7117 0635

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